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Bidding And Buying On EBay: Bonus Or Bogus?
You're undoubtedly heard about people getting great deals on items they bought through eBay. If you're a bit envious and ready to try your hand, here's your chance to learn more.
Exactly What Is An eBay?
It's an online auction website, in...
Buying Used Dell Laptops, PC's and Servers on eBay - How to be successful.
Two years ago I needed a way to refresh more PC's and Laptops at my company without spending more. New Dell laptops were great but expensive and over the years we had accumulated many Latitude C series parts. The C series ran from the CPX C600...
eBay Gold
Internet auctions are relatively new having been around since the mid 1990's. There are several Internet auctions including Yahoo Auctions and UBid. But of course the undisputed king of Internet auctions is Ebay. Ebay has over 100 million...
Ebay Pro's and Con's
In today's fast changing world of e-commerce like E-bay, people
find shopping online the most convenient way of purchasing
items. The fact that a person doesn't even have to drive to and
from the store is exhilarating enough.
To date, E-bay...
Using The Ebay Anything Points Program.
eBay Anything points are a loyalty scheme, just like you might get in a shop. The buyer earns points on their purchases, which they can then redeem for money off when they pay for items through PayPal.
Buyers can also earn eBay Anything points...
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How To Use Feedback On Ebay
As an Internet savvy ebay business owner, you have undoubtedly
had a friend or family member come to you at some point to ask
whether or not it was okay to purchase from a certain Internet
business. You might have found this humorous. As someone who
regularly makes sales and payments online, you aren't even
remotely afraid of being scammed. If something is a scam, you
can spot it from a mile away.
However, to people who are considerably less experienced--
perhaps members of your family or your friends--this is a
serious obstacle to shopping online regularly. They will
probably think twice and consult a friend before buying
anything.
This is why ebay's feedback system must be a crucial part of
your strategy as an ebay seller: it gives people the unique
opportunity to hear what ebay buyers had to say about your
products and service.
If potential customers see anything sketchy, you can bet they
will hit the 'back' button and shop somewhere else.
On the contrary, if they see dozens of positive responses from
your customers, you will immediately gain their trust as a
professional ebay seller.
Luckily for you, keeping your feedback record positive is
relatively easy if you adhere to the following rules:
1. Avoid posting negative feedback at all costs.
If you encounter a negligent buyer, do everything in your power
before leaving negative feedback. Most disputes on ebay revolve
around miscommunication, so make an effort to resolve
communicate clearly with the buyer. Even if they still wont
respond positively, you are better off leaving no feedback at
all than leaving negative feedback, which can prompt retaliatory
negative feedback.
2. Create feedback rules (written or unwritten) and follow them
consistently.
Many ebay
sellers have a written feedback policy. They will only
leave feedback after the buyer pays and leaves feedback. If a
buyer knows upfront that he has to leave feedback to get
feedback, he will be more likely to give you feedback after the
transaction (provided he cares about his feedback rating).
Not only will this get you more responses, but it will give you
more control over feedback. If the buyer gives you negative
feedback, you can use your future feedback opportunity to
bargain a withdrawal. Some ebay sellers use an unwritten policy.
As soon as payment clears, they respond with positive feedback.
When the customer sees positive feedback from the seller, they
have a higher chance of posting positive feedback in response,
even if they haven't received the item yet.
3. Communicate clearly with the buyer.
As I mentioned above, the majority of problems on ebay are
caused by miscommunication. Make sure you create a consistent
set of rules, post them with every auction, and follow them to
the letter. If you have any problems with a customer, you can
point to the rules. At the very worst, they can disagree with
your policy; however, they cannot disagree that they entered
into a contract with you with fair access to your policies.
In addition to using rules, you should also send follow-up
emails after your auction ends. You should thank the buyer for
purchasing from you and make sure he knows how to complete
payment and when he can expect his item in the mail.
About the author:
Jason James website 'The Auction Resource Network' reveals his
inside secrets and sources that help him pocket over $10,000 a
month on eBay.
Claim your FREE 'Top 10 eBay Selling Secrets' eBook: www.auctionresourcen
etwork.com
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