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10 Ebay Tips to Insure a Perfect Welcome Email to Your Buying Customers!
Quality merchandise at reasonable prices definitely is the
winning combination when attracting buyers to bid on your
auctions, but the one thing that can make you stand out from
your competition is outstanding customer service. Customers...
Hurricane Katrina Donations Could be Many Millions More - eBay Sellers Try in Vain to Help
Yesterday I saw a mention in someone's email ezine about a kind person who had an eBay auction with the proceeds going 100% to help victims of the horrible Hurricane Katrina.
It struck a chord with me because I had wanted to set up something...
Keeping records of your Ebay business: Part 4
The base for any business to survive over the long term,
especially an ebay powerseller business, is to keep accurate
detailed records of everything pertaining to your ebay records.
In our recent articles of parts one through three, we touched...
Selling on eBay - Have you found the magic formula yet?
Selling on eBay can be very profitable and a great way to make some cash while clearing your house of unwanted items at the same time. It's quite simple, just describe and photograph your items and seven to ten days later you'll get a payment though...
Top Ten Buyer Searches For Fine Jewelry on eBay!
Are you looking for "Hot Items" to sell on your eBay Auction? Are you having trouble deciding on a category? Being an active eBayer, I am often asked about what products to sell. As explained in my book "eBay Marketing Wholesale SourcePak" finding...
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How To Avoid Being A Victim Of Ebay Buyer's Fraud.
From everything you've heard about the risk of fraud on eBay,
you might think it's only buyers getting scammed - but you
couldn't be more wrong. Here are a few common scams that sellers
fall for every day.
The Rubber Cheque.
This one obviously isn't limited to eBay - it's been going on
for years in all kinds of business. It works like this: a buyer
sends you a cheque that they don't have the funds to cover and
you pay it in your bank. You then send the goods right away,
only to find out a few days later that the cheque bounced.
The solution to this is simple: don't send anything to a buyer
until their payment has cleared, no matter how quickly they
might say they need it. Advise them to pay electronically if
they don't want to wait so long for their items. Then again, if
your items are quite small, you could just take the loss from an
occasional bounced cheque. Think of it as a small price to pay
for faster and better customer service.
'I Never Bought Anything!'
This is one of the riskiest scams to fall victim to. In this
case, the credit card's real owner still has control over it -
no-one has stolen their details. They have realised, however,
that they can phone up the bank who issued their card to say
that it's being used fraudulently and they never bought any such
thing, and the bank will often reverse the transaction without
even investigating. The only way to beat this scam is to make
all your sales through eBay, as they keep a record of
transactions.
The Unconfirmed
Address.
It is quite easy to steal PayPal accounts from inexperienced
users: all you need, after all, is their email address and
password. PayPal tries to protect against credit cards
registered on stolen accounts being used to buy things by
listing a 'confirmed address' for each buyer - an address that
matches what is registered with their credit card issuer.
What many scammers will do is ask you to ship to a different
address - unless you're very sure of them, this is a bad idea,
as they could be trying to commit credit card fraud. Be
especially suspicious of anyone who wants to pay a higher price
and get overnight shipping, especially if not even to the same
country as the confirmed address. The fraudster is trying to
make sure the item reaches them before they are discovered.
It's up to you to take responsibility for fraud on PayPal, as
eBay's favourite way to refund fraudulent payments to their
rightful owner is to just reverse it from you! This is
considered an occupational risk of PayPal usage, and sellers who
get burned severely sometimes go as far as moving to a rival
electronic payment service. See http://www.nopaypal.com for
more.
In the next email, we'll take a closer look at PayPal, and ask:
should it be the only kind of payment you accept?
About the author:
Kirsten Hawkins is an Ebay and internet auction enthusiast from
Nashville, TN. Visit http://www.auctionseller411.com/ for more
great tips on how to make the most from Ebay and other online
auctions.
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