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Beware the Shark Infested Waters of Ebay: Ebay Fraud Run Amok
Copyright 2005 Brad Eden
Fake items abound on eBay, and it takes much effort not to be
duped by scammers who peddle these wares. There have been many
painful stories relating how a seemingly legitimate item turned
out to be either fake or...
Free Ebay Gift Card
Ever seen an Ebay Gift Card? Learn how you can get a $500 Ebay Gifty Card by participating in a special promotion. To learn more about the Free Ebay Gift Card, check out Free Ebay Gift Card . About the Author
J. Ratliff is author of Free N...
Make Big Money On Ebay - Your Unlimited Cash Cow
Looking for the best way to start a home-based business? Make money immediately from home on eBay! Earn and learn with quick, easy strategies used by top eBay Power Sellers. Let me be brutally honest; until recently, I had never bought anything...
Make Money On Ebay With Public Domain Products
Any Internet marketer will tell you that the public domain is a
goldmine. But if you've only been making money on ebay, you
might not know how to cash in this goldmine.
The "public domain" is the collection of all documents that...
The Right Wholesalers Help Your Ebay Business
Starting up your own Ebay business is not difficult but making
it into a successful venture that can help you save towards
retirement and achieve your other financial goals can be a bit
more challenging. Tenacity, hard work, determination, a bit...
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Creating Ebay Selling Opportunities By Communicating With Your Buyer
One thing many eBay sellers neglect is to actually communicate
with their buyers - not with some automated 'suggestion' system,
but with actual person-to-person contact. If you can be friendly
and sound nice, then you can make them think you're doing them a
favour while you make a few extra sales.
'I Could Throw In...'
When you receive an order for an item that costs a lot for
shipping and needs some kind of equipment, this is an ideal
opportunity to make a 'friendly' extra sale. For example, if
someone has just bought a computer, you could send an email like
this:
"I'm just emailing you to ask if you'd like a mouse or a
keyboard - since you're buying a computer from me, I can throw
in any accessories you want without charging any extra shipping.
If you're not interested though, then don't worry about it - it
was just a thought."
Note how informal this email has to be. It can't stink of sales,
or the whole 'communication' thing will be ruined. Would you
rather buy something extra from someone who says "you might as
well, since you're paying shipping anyway" or from someone who
says something like "our valued customers will also love our
GREAT DEALS on mice - check it out!" I know what my answer is.
Know Anyone Else?
Here's a simple thing to try: when you thank your buyer, simply
say that if they're pleased with you then you'd really
appreciate it if they could spread the word. Many eBay buyers
feel like they've got a real bargain, and combining this with
good customer
service could be enough to make your customer go
out and start writing down your eBay store's address on pieces
of paper for their friends. If you notice a lot of orders coming
from the same town, then you'll know that this technique is
working.
Any Problems?
If you contact the buyer a few months down the line to ask if
their product is still working fine, you might find that they're
having a problem you can fix, by sending a spare part or an
upgrade. This is another opportunity to make a sale - not to
mention helpful for them.
Anything to Sell?
If you've just sold them a brand new item, ask your buyer if
they have an old one that they might like to trade in. They will
often be delighted to take you up on your offer, since they were
wondering how they were going to get rid of their old one
anyway. Give them a fair price for it and offer to pay their
postage and you won't believe how happy they'll be - and the
chances are you can make a good profit on what they send you.
When everything is going to plan with your buyers, it's nice to
be able to spend a while every week leaving them all big chunks
of positive feedback. But how do you make this feedback the best
it can be? We'll take a look at the dos and don'ts of leaving
feedback for buyers in the next email.
About the author:
Kirsten Hawkins is an Ebay and internet auction enthusiast from
Nashville, TN. Visit http://www.auctionseller411.com/ for more
great tips on how to make the most from Ebay and other online
auctions.
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